Advanced Communication

Superb communication skills are essential for success in business and life. Unfortunately few people receive the focused training and information necessary to become a highly effective communicator. This workshop was specially designed to give attendees real-world tools and techniques to significantly improve their interpersonal communication skills and help them learn to how better deal with angry, confrontational, emotional and abusive situations and people.

Some key elements of this workshop include:

• Recognizing how communication filters degrade understanding
• How sensory modes affect our comprehension
• The importance of Body Language
• Cultural communication differences
• The four main Social Styles
• Advanced questioning and listening skills
• Three reasons why we have difficult communications
• How we create conflict in our own life
• Communicating on purpose
• The "Truth Assumptions"
• Explanatory styles
• Utilizing the Gap
• The four "key questions" for avoiding conflict
• The power of "I-statements"

Ask us about customization options

This program can be broken into two half-day sessions on interpersonal communications or conflict resolution and presented at your location or off site, whichever you prefer. Contact our office to discuss specifically how this workshop can be customized and used to effectively improve your business.