To help businesses and people be more successful by making the very complex awesomely simple.
To be consistently ranked as one of the top 100 business experts in the world.
Honesty and integrity are nonnegotiable, we always tell the truth.
Teamwork is mandatory, not optional.
We always do what is in the best interests of our customers, even if that means sending them to one of our competitors.
We strive for excellence, not perfection. We want to do truly amazing work and have a culture with a family-like atmosphere that is fun and everyone is appreciated and respected.
We believe that lifelong learning, creativity and innovation are an essential part of building a strong future for our company.
We are committed to delivering only the highest quality products and services possible and creating strong personal relationships with our customers, so they see us as trusted advisors and partners.
We strive to maximize our clients’ performance as they define it.
We will maintain a financially healthy business to serve our clients, to allow for innovation, growth, security for our employees, and to allow us to contribute to causes and organizations of meaning to us.
We believe that if you just help enough other people get what they need, you will get everything you need.
When an individual develops a meaningful connection to an object or experience, it becomes personal. This article explains that #managers will begin to see their #employees become engaged by fostering meaningful connections between workers and their work.
Good judgment comes from #experience. Experience comes from poor judgment. In the beginning, you fall down much more than you walk. Every artist was an amateur at one point. Every #CEO had a first job. From early failure flows future #success. https://t.co/koEMXhcdWz
Thank you @james_alisch for inviting me to lead another session with @1800GOTJUNK, this time on customer service. In this engaging session, we tackled how to take care of your most important customers (hint – your employees), increase customer lifetime value, and share of wallet. https://t.co/w5ubxdoBHK
To me, five words guide when an organization needs to reconsider its #strategy. When The #Market Demands It.
Change too slow; you will be left behind, possibly forever. #Change too often; you never get any traction. https://t.co/nqLwkbiKod
Thank you, @adamistrong, for having me on your podcast, The Game Changers Experience. It was an honor to discuss key leadership fundamentals and how businesses can speed up their decision-making to take more ownership and accountability.