Creating a fast, nimble, adaptable, and innovative #culture is challenging. That is why it is essential to support people who have strong sense of #urgency. Make it safe to take prudent #business risks and celebrate small failures. https://t.co/2PpRvzwzsE
@LEGO_Group has built one of the best examples of a customer service #organization. This article shares the four words at the core of Lego's #customer service and how that informs Lego #employees to excel past the customers' base needs.
“You never know what ideas will help enhance your leadership or double business profit, but reading this master list will certainly help find some great ideas. These books helped many of our clients with their businesses. We hope they’ll lead to many breakthroughs for you too.”
I recently taught a session on #strategy and strategic thinking to a group of #business owners. In this blog, I answer two questions I received following the #session to help them implement an #effective strategy.