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• I just wrapped up my 24th year as a SII instructor at @Wharton. Surprisingly, their main concern wasn't holding their people accountable but instead holding their peers and leaders accountable. Check out some of the advice I gave them in my latest blog. https://t.co/3B5rHqHk60
• Several #clients have asked me how to create more of an “ownership” mentality among their staff. Although there are several factors involved, I believe three key elements are essential to getting your staff to think and act more like #owners instead of just #employees. https://t.co/htOxxAm61k
• We live in a VUCA world. Volatile, Uncertain, Complex, and Ambiguous. Those who are not agile and adaptable will not #succeed. Dedicate yourself to lifelong learning. And lifelong unlearning! Work with a sense of urgency. Be flexible in your thinking and behaviors. #Innovative. https://t.co/WwiGdIGSmx
• When my first book got published, I decided to be happy, very happy. However, if the emotion you are feeling does not serve you well, you have the capacity to change your thinking. No matter what happens to you, you always have the ability to choose your response.
• No one angers you; you anger yourself. No one frustrates you; you decide to be frustrated. No one makes you happy, sad, or any other emotion. You choose to feel that way. Sometimes it's an appropriate choice. When my mom died, I decided to be sad, very sad. https://t.co/XVYjbuj9LL