Branding / Advertising, Customer Service, John's Rants, Strategy

June 9, 2011

Would You Like To Double Your Profits?

I have just returned from two days of facilitating a strategic planning retreat for the board of

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Business Excellence, Career Success, High Performance Teams

May 25, 2011

How to Build a High Performance Team (HPT)

Recently I had the pleasure of teaching a High-Performance Team (HPT) class for one of my favorite

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Business Excellence, Customer Service, High Performance Teams, Leadership, Strategy

May 5, 2011

Creating MORE Accountability

I have just returned from presenting a workshop at the Apple Specialist Marketing Conference (what a great

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Business Excellence, Career Success, Leadership

December 12, 2010

The Need for Courageous Communication

I have just returned from Canada where I delivered several speeches and had the opportunity to spend

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Career Success, John's Rants

August 15, 2010

The Value of Discipline

A good friend sent me this article last week and I found it so insightful and helpful

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Business Excellence, Leadership

August 31, 2009

How to Make Better Business Decisions

Over the years I watched a number of very talented and bright leaders make decisions that were

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