Business Excellence, Career Success, Communication, Customer Service, John's Rants, Life Success

September 29, 2025

The Waiter Who Wouldn’t Write It Down

This morning I went out for breakfast. My order was simple: two eggs over medium, sausage, and

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Business Excellence, Career Success, John's Rants, Leadership, Life Success, Strategy

September 22, 2025

Strategic Thinking vs. Strategic Planning: Why the Distinction Matters

This week I was facilitating a strategy meeting where the group wrestled with an important but common

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Adaptability, Business Excellence, Career Success, John's Rants, Leadership, Life Success

September 15, 2025

How AI is Reshaping Companies

Last week I facilitated a board meeting where two outside experts were invited to brief the directors

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Business Excellence, Career Success, Leadership, Life Success, Sales Success, Strategy

August 25, 2025

Parity Can Be A Winning Strategy

Many business leaders I meet still believe the only way to win is to be dramatically different

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Business Excellence, Career Success, Leadership, Life Success, Strategy

August 19, 2025

The Most Common Strategy Mistakes Leaders Make

I’ve worked with hundreds of mid-sized companies over the years, and I can tell you this with

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Business Excellence, Career Success, Leadership, Life Success

August 11, 2025

Why Your Company’s Survival Depends on a Culture of Learning

I walk into companies where no one has read a business book in years. Not because they

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