Customer Service, Employee Engagement, High Performance Teams, Leadership What Do You Expect?During the past several months I have delivered numerous workshops and speeches for clients ... Read More
Branding / Advertising, Business Excellence, Customer Service, John's Rants, Strategy The Secret to Owning Your MarketI have some very strong beliefs about what it takes to run a highly ... Read More
Branding / Advertising, Business Excellence, Customer Service, Strategy How to Win in a Local MarketA few weeks ago a good friend of mine that is starting up a ... Read More
Branding / Advertising, Customer Service, John's Rants, Strategy Would You Like To Double Your Profits?I have just returned from two days of facilitating a strategic planning retreat for ... Read More