Branding / Advertising, Business Excellence, Customer Service, Strategy How to Win in a Local MarketA few weeks ago a good friend of mine that is starting up a ... Read More
Branding / Advertising, Customer Service, John's Rants, Strategy Would You Like To Double Your Profits?I have just returned from two days of facilitating a strategic planning retreat for ... Read More
Business Excellence, Customer Service, High Performance Teams, Leadership, Strategy Creating MORE AccountabilityI have just returned from presenting a workshop at the Apple Specialist Marketing Conference ... Read More
Business Excellence, Customer Service, Employee Engagement, John's Rants Bad Employees = BankruptcySome of you might recall that about six months ago I wrote a blog ... Read More
Business Excellence, Career Success, Leadership The Need for Courageous CommunicationI have just returned from Canada where I delivered several speeches and had the ... Read More
Career Success, John's Rants The Value of DisciplineA good friend sent me this article last week and I found it so ... Read More