Business Excellence, Customer Service, Employee Engagement, John's Rants Bad Employees = BankruptcySome of you might recall that about six months ago I wrote a blog ... Read More
Business Excellence, Career Success, Leadership The Need for Courageous CommunicationI have just returned from Canada where I delivered several speeches and had the ... Read More
Career Success, John's Rants The Value of DisciplineA good friend sent me this article last week and I found it so ... Read More
Business Excellence, Career Success, Customer Service, High Performance Teams, John's Rants GREAT Advice From Uber-Guru Tom PetersI have been a fan of Tom Peters since his first book, “In Search ... Read More
Business Excellence, Leadership How to Make Better Business DecisionsOver the years I watched a number of very talented and bright leaders make ... Read More
Business Excellence, John's Rants The Fourth QuarterI’m not typically one for sports analogies, but I think this one fits: the ... Read More
