Adaptability, Business Excellence, Career Success, Communication, Customer Service, Leadership, Life Success The Strategic Power of Customer RelationshipsThe voice of the customer is everything. It should be a primary focus of ... Read More
Branding / Advertising, Business Excellence, Customer Service, Life Success How to Win in a Local MarketA good friend of mine that is starting up a new professional services firm ... Read More
Business Excellence, Customer Service The Single Most Important Indicator of Business SuccessI just received a wonderful note from my friend Miguel da Rocha Cavalcanti in ... Read More
