Business Excellence, Career Success, Leadership

December 12, 2010

The Need for Courageous Communication

I have just returned from Canada where I delivered several speeches and had the opportunity to spend

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Business Excellence, Career Success, Customer Service, High Performance Teams, John's Rants

February 23, 2010

GREAT Advice From Uber-Guru Tom Peters

I have been a fan of Tom Peters since his first book, “In Search of Excellence” was

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Business Excellence, Leadership

April 7, 2009

Building an Effective Leadership Development Program

A few weeks ago I was contacted by a colleague who works for one of our government’s

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Business Excellence, Career Success, Customer Service, High Performance Teams, John's Rants, Leadership, Strategy

October 28, 2008

What I Learned at the Global Institute for Leadership Development

I have just returned from spending a week in Palm Springs, where I attended the Global Institute

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Business Excellence, Customer Service, John's Rants

September 22, 2008

Does Your Company Get It?

I have just gotten off the phone with one of my favorite clients in the world, Austin

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High Performance Teams, Leadership

February 1, 2008

The Foundation of Employee Accountability

For the past several months my email inbox has been full of requests from clients to put

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