Business Excellence

The Three Keys to Success in a Tough Economy

When times are tough, the number one thing that will help you survive is ...

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Business Excellence, Customer Service, John's Rants

Do You Truly Add Value?

When times were good and money was flowing fast it was easy to generate ...

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Business Excellence, John's Rants

Some Ideas on Creativity and Failure

Last week, I got an e-mail from one of my most treasured friends and ...

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Business Excellence, Career Success, Customer Service, High Performance Teams, John's Rants, Leadership, Strategy

What I Learned at the Global Institute for Leadership Development

I have just returned from spending a week in Palm Springs, where I attended ...

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