Customer Service Archives - Page 6 of 8 - John Spence

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Category: Customer Service

Business Excellence, Customer Service, Strategy

What Do You Worry About?

A few days ago I was talking to one of my clients, a brilliant ...

Customer Service, Employee Engagement, High Performance Teams, Leadership

What Do You Expect?

During the past several months I have delivered numerous workshops and speeches for clients ...

Branding / Advertising, Business Excellence, Customer Service, John's Rants, Strategy

The Secret to Owning Your Market

I have some very strong beliefs about what it takes to run a highly ...

Branding / Advertising, Business Excellence, Customer Service, Strategy

How to Win in a Local Market

A few weeks ago a good friend of mine that is starting up a ...

Book Reviews, Branding / Advertising, Business Excellence, Customer Service, John's Rants

A Universal Master Key to Business Success

In one of the greatest self-help books ever written, Napoleon Hill’s “Think and Grow ...

Branding / Advertising, Customer Service, John's Rants, Strategy

Would You Like To Double Your Profits?

I have just returned from two days of facilitating a strategic planning retreat for ...