Business Excellence, Customer Service, Employee Engagement, John's Rants Bad Employees = BankruptcySome of you might recall that about six months ago I wrote a blog ... Read More
Career Success, John's Rants The Value of DisciplineA good friend sent me this article last week and I found it so ... Read More
Business Excellence, Career Success, Customer Service, High Performance Teams, John's Rants GREAT Advice From Uber-Guru Tom PetersI have been a fan of Tom Peters since his first book, “In Search ... Read More
Business Excellence, John's Rants A Manifesto on Business StrategySeveral years ago I ran across this really cool website called ChangeThis, where people ... Read More
Business Excellence, John's Rants The Fourth QuarterI’m not typically one for sports analogies, but I think this one fits: the ... Read More
Business Excellence, Customer Service, John's Rants Do You Truly Add Value?When times were good and money was flowing fast it was easy to generate ... Read More