John's Rants

How to have Much Less Stress and Much More Happiness

I know that right now many people are feeling stressed and overwhelmed, and that ...

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Business Excellence, John's Rants

Some Ideas on Creativity and Failure

Last week, I got an e-mail from one of my most treasured friends and ...

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Business Excellence, Career Success, Customer Service, High Performance Teams, John's Rants, Leadership, Strategy

What I Learned at the Global Institute for Leadership Development

I have just returned from spending a week in Palm Springs, where I attended ...

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Business Excellence, Customer Service, John's Rants

Does Your Company Get It?

I have just gotten off the phone with one of my favorite clients in ...

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Business Excellence, John's Rants, Strategy

How to Run an Effective Strategic Planning Retreat

A very close friend asked me to facilitate his organization’s upcoming strategic planning retreat, ...

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Business Excellence, John's Rants, Leadership, Strategy

Change This Manifesto: Achieving Business Excellence

Several months ago I found a really cool website called: Change This — that ...

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