Business Excellence, John's Rants

A Manifesto on Business Strategy

Several years ago I ran across this really cool website called ChangeThis, where people ...

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Business Excellence, John's Rants

The Fourth Quarter

I’m not typically one for sports analogies, but I think this one fits: the ...

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Business Excellence, Customer Service, John's Rants

Do You Truly Add Value?

When times were good and money was flowing fast it was easy to generate ...

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John's Rants

How to have Much Less Stress and Much More Happiness

I know that right now many people are feeling stressed and overwhelmed, and that ...

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Business Excellence, John's Rants

Some Ideas on Creativity and Failure

Last week, I got an e-mail from one of my most treasured friends and ...

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Business Excellence, Career Success, Customer Service, High Performance Teams, John's Rants, Leadership, Strategy

What I Learned at the Global Institute for Leadership Development

I have just returned from spending a week in Palm Springs, where I attended ...

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