Accountability, Business Excellence, Career Success, Customer Service, Employee Engagement, John's Rants, Winning Culture

Doing Your Job

Let me help you understand something… doing your job gets you NO extra credit ...

 Read More

Career Success, John's Rants, Life Success

How Do You Become World-class?

Because I teach business excellence for living and have won a few “Thought Leader” ...

 Read More

Customer Service, Innovation & Creativity, John's Rants, Sales Success, Strategy

How To Get More Customers

Recently I’ve had several friends who own small businesses ask me how to get ...

 Read More

Accountability, Business Excellence, Employee Engagement, High Performance Teams, Winning Culture

Delivering Business Excellence

I recently stayed in the best Best Western in the world. I was in ...

 Read More

Business Excellence, John's Rants, Leadership, Strategy, Winning Culture

Three BIG Ideas On The Future Of Business

I am now entering my 21st year as a management thinker, author, adviser and ...

 Read More