Business Excellence, Customer Service, High Performance Teams, Leadership, Strategy

Creating MORE Accountability

I have just returned from presenting a workshop at the Apple Specialist Marketing Conference ...

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Business Excellence, Career Success, Leadership

The Need for Courageous Communication

I have just returned from Canada where I delivered several speeches and had the ...

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Career Success, John's Rants

The Value of Discipline

A good friend sent me this article last week and I found it so ...

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Business Excellence, Career Success, Customer Service, High Performance Teams, John's Rants

GREAT Advice From Uber-Guru Tom Peters

I have been a fan of Tom Peters since his first book, “In Search ...

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Business Excellence, Leadership

How to Make Better Business Decisions

Over the years I watched a number of very talented and bright leaders make ...

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