Business Excellence, Customer Service, High Performance Teams, Leadership, Strategy Creating MORE AccountabilityI have just returned from presenting a workshop at the Apple Specialist Marketing Conference ... Read More
Business Excellence, Customer Service, Employee Engagement, John's Rants Bad Employees = BankruptcySome of you might recall that about six months ago I wrote a blog ... Read More
Business Excellence, Career Success, Customer Service, High Performance Teams, John's Rants GREAT Advice From Uber-Guru Tom PetersI have been a fan of Tom Peters since his first book, “In Search ... Read More
Business Excellence, High Performance Teams How to Create an “Ownership Mentality” on Your TeamRecently I have had several clients ask me about how to create more of ... Read More
Business Excellence, John's Rants The Fourth QuarterI’m not typically one for sports analogies, but I think this one fits: the ... Read More
