Book Reviews, Branding / Advertising, Business Excellence, Customer Service, John's Rants

A Universal Master Key to Business Success

In one of the greatest self-help books ever written, Napoleon Hill’s “Think and Grow ...

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Business Excellence, Career Success, High Performance Teams

How to Build a High Performance Team (HPT)

Recently I had the pleasure of teaching a High-Performance Team (HPT) class for one ...

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Business Excellence, Customer Service, High Performance Teams, Leadership, Strategy

Creating MORE Accountability

I have just returned from presenting a workshop at the Apple Specialist Marketing Conference ...

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Business Excellence, Career Success, Leadership

The Need for Courageous Communication

I have just returned from Canada where I delivered several speeches and had the ...

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