Business Excellence, Decision Making, John's Rants, Leadership, Strategy

Four Things That Kill Companies

I am doing a strategic planning retreat for a multi-billion dollar company tomorrow and ...

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Business Excellence, Career Success, Decision Making, John's Rants, Leadership, Life Success, Trust

I Am Never Right

When I first got into the training and consulting business I really believed that ...

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Business Excellence, High Performance Teams, John's Rants, Leadership, Winning Culture

On The Intolerance Of Mediocrity

I have spent the last 20 years of my career studying excellence. I have ...

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Customer Service, Innovation & Creativity, John's Rants, Sales Success, Strategy

How To Get More Customers

Recently I’ve had several friends who own small businesses ask me how to get ...

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