Adaptability, Business Excellence, Career Success, Communication, Customer Service, Leadership, Life Success

The Strategic Power of Customer Relationships

The voice of the customer is everything. It should be a primary focus of ...

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Business Excellence, Career Success, Decision Making, Leadership, Life Success, Strategy

Effective Decision-Making for Leaders: A Strategic Approach

Strategy is about making decisions. You have limited resources. You must allocate them carefully. ...

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Adaptability, Business Excellence, Career Success, Communication, Leadership, Life Success

Being Kind As a Leader

When you use the word “leader,” many people conjure up a vision of someone ...

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Business Excellence, Career Success, Decision Making, Leadership, Life Success, Strategy, Vision

The Power of Not Being Number One

Many companies aim high. They set their vision or BHAG (Big Hairy Audacious Goal) ...

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Adaptability, Business Excellence, Career Success, Leadership, Life Success, Strategy

Strategic Planning is Not Supposed to Be Complex

I’ve had the unique experience of consulting for Fortune 100 companies that have entire ...

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