Business Excellence, Career Success, Leadership, Life Success

October 5, 2026

What Does Stewardship Require of a Leader?

In the first two articles in this series, I wrote about Strategies for Life Success and Building

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Accountability, Business Excellence, Career Success, Culture, Employee Engagement, Leadership, Life Success

September 8, 2026

What Does Excellence Mean Here?

I often hear leaders say, “We want to build a culture of excellence.” I see similar language

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Business Excellence, Career Success, Communication, High Performance Teams, John's Rants, Leadership

October 27, 2025

The Meaning Gap: Why Gen Z and Their Managers See Work So Differently

When I entered the workforce in 1989, I was in the last year of the Baby Boom

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Business Excellence, Career Success, Customer Service, Leadership, Life Success, Strategy

October 20, 2025

The Difference Between Customer Service and Hospitality

I recently heard a distinction that stopped me in my tracks: the difference between customer service and

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