Customer Service, Employee Engagement, High Performance Teams, Leadership What Do You Expect?During the past several months I have delivered numerous workshops and speeches for clients ... Read More
Branding / Advertising, Business Excellence, Customer Service, Strategy How to Win in a Local MarketA few weeks ago a good friend of mine that is starting up a ... Read More
Business Excellence, Career Success, High Performance Teams How to Build a High Performance Team (HPT)Recently I had the pleasure of teaching a High-Performance Team (HPT) class for one ... Read More
Business Excellence, Customer Service, High Performance Teams, Leadership, Strategy Creating MORE AccountabilityI have just returned from presenting a workshop at the Apple Specialist Marketing Conference ... Read More
Business Excellence, Customer Service, Employee Engagement, John's Rants Bad Employees = BankruptcySome of you might recall that about six months ago I wrote a blog ... Read More
