Business Excellence, Decision Making, John's Rants, Leadership

20 Questions To Make Better Business Decisions

Years ago I attended a class on Precision Questioning and Precision Answering, it was ...

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Business Excellence, High Performance Teams, John's Rants, Leadership, Winning Culture

On The Intolerance Of Mediocrity

I have spent the last 20 years of my career studying excellence. I have ...

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Career Success, John's Rants, Life Success

How Do You Become World-class?

Because I teach business excellence for living and have won a few “Thought Leader” ...

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Business Excellence, Customer Service, John's Rants, Strategy

Fire Your Customers

It can be very challenging for a business owner to finally admit that it’s ...

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Customer Service, Innovation & Creativity, John's Rants, Sales Success, Strategy

How To Get More Customers

Recently I’ve had several friends who own small businesses ask me how to get ...

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