Book Reviews, Customer Service, John's Rants, Strategy, Winning Culture Customer Service: It Will Save Or Kill Your BusinessAbout a week ago I got an e-mail from an author I’ve never heard ... Read More
Business Excellence, Leadership Building an Effective Leadership Development ProgramA few weeks ago I was contacted by a colleague who works for one ... Read More
Career Success, Leadership The Value of Power MentorsIn the past year I have been asked by three Fortune 100 companies to ... Read More
