This is one of the biggest “aha moments” I ever had when learning to be salesperson, ...
In my last blog, The Big Trends From 2016, I got lots of great comments and ...
Whenever you see the phrase, “For your convenience,” you know it’s going to be anything but convenient. ...
This is not a sports story, but it does revolve around a story about sports. I live ...
This evening I’m giving a speech to 350 CEOs of small to medium-size businesses and I’ve been ...
I think pretty much every business understands that giving great customer service is important. However, it confuses ...
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