Adaptability, Business Excellence, Career Success, Communication, Customer Service, Leadership, Life Success

The Strategic Power of Customer Relationships

The voice of the customer is everything. It should be a primary focus of ...

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Adaptability, Business Excellence, Career Success, Communication, Leadership, Life Success

Being Kind As a Leader

When you use the word “leader,” many people conjure up a vision of someone ...

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Adaptability, Business Excellence, Career Success, Leadership, Life Success, Strategy

Strategic Planning is Not Supposed to Be Complex

I’ve had the unique experience of consulting for Fortune 100 companies that have entire ...

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Adaptability, Business Excellence, Career Success, Communication, High Performance Teams, Leadership, Life Success, Sales Success, Strategy

How to Get High-Quality Referrals

I recently delivered a keynote and workshop in Chicago to a group of individuals ...

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Accountability, Adaptability, Business Excellence, Career Success, Life Success, Vision, Winning Culture

How to Create Urgency in Your Organization

I just got a note from a colleague who used one of my organizational ...

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Adaptability, AQ, Business Excellence, Career Success, Leadership, Life Success, Strategy

My Best Advice on Strategic Planning

Below is a note I put together for a client I have worked with ...

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