Business Excellence, Customer Service, Employee Engagement, Leadership, Winning Culture

Which Should Come First? The Employee or the Customer?

A few weeks ago I posted a guest video from my good friend Joe ...

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Business Excellence, Career Success, High Performance Teams, Leadership

Google Research on Key Habits of Top Managers and Leaders

Here is some really powerful information on what it takes to be a highly ...

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Accountability, Business Excellence, Career Success, John's Rants, Life Success, Sales Success, Winning Culture

Irrationally Passionate

I was driving into the office this morning (Saturday – and you notice I ...

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Accountability, Business Excellence, Career Success, Decision Making, John's Rants, Leadership, Life Success, Mentoring, Trust, Winning Culture

The Single Most Important Leadership Characteristic

For more than 20 years I have taught leadership at startup companies to the ...

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