Adaptability, Business Excellence, Career Success, Communication, Customer Service, Leadership, Life Success

The Strategic Power of Customer Relationships

The voice of the customer is everything. It should be a primary focus of ...

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Adaptability, Business Excellence, Career Success, Communication, Leadership, Life Success

Being Kind As a Leader

When you use the word “leader,” many people conjure up a vision of someone ...

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Business Excellence, Communication, Decision Making, Employee Engagement, High Performance Teams, Leadership, Life Success, Trust

Why Being Smart Isn’t Enough

Google did a big study called Project Oxygen. They wanted to know what makes ...

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Business Excellence, Career Success, Communication, Leadership, Life Success

Mastering the Meeting: How to Make Every Minute Count

“I don’t have time to go to another meeting. It seems like all I ...

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Accountability, Business Excellence, Career Success, Communication, Culture, Employee Engagement, High Performance Teams, Leadership

Cultivating Trust and Accountability in the Workplace

Here Is the Note I Received From My Colleague Hey, my friend! Wanted to ...

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Business Excellence, Career Success, Communication, Leadership, Life Success

22 Actionable Insights for Delivering a World-Class Training Session

I recently conducted a full-day workshop on business excellence for the executive team of ...

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