Business Excellence, Customer Service, John's Rants, Life Success Say Thank You!!I spend a lot of time in hotels and airports. Often when I see ... Read More
Accountability, Business Excellence, Career Success, Customer Service, Employee Engagement, John's Rants, Winning Culture Doing Your JobLet me help you understand something… doing your job gets you NO extra credit ... Read More
Business Excellence, Customer Service, John's Rants, Strategy Fire Your CustomersIt can be very challenging for a business owner to finally admit that it’s ... Read More
Customer Service, Innovation & Creativity, John's Rants, Sales Success, Strategy How To Get More CustomersRecently I’ve had several friends who own small businesses ask me how to get ... Read More
Business Excellence, Customer Service, Employee Engagement, John's Rants, Leadership, Strategy, Winning Culture Five Fundamentals of Business SuccessI just taught a series of business success seminars to about 300 entrepreneurs in ... Read More
Customer Service, Employee Engagement, John's Rants, Winning Culture Ten Business Success IdeasAs I sit here in the lobby of the Marriott in downtown Vancouver, I ... Read More
