Business Excellence, Customer Service, Employee Engagement, John's Rants, Leadership, Strategy, Winning Culture

Five Fundamentals of Business Success

I just taught a series of business success seminars to about 300 entrepreneurs in ...

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Book Reviews, Customer Service, John's Rants, Strategy, Winning Culture

Customer Service: It Will Save Or Kill Your Business

About a week ago I got an e-mail from an author I’ve never heard ...

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Business Excellence, Career Success, Customer Service, John's Rants, Leadership, Life Success

Success Quotes: 51 Ways Ordinary People Reached World-Class

I recently came across this extremely powerful list of success quotes by Robin Sharma, ...

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Business Excellence, Customer Service, Strategy

What Do You Worry About?

A few days ago I was talking to one of my clients, a brilliant ...

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