Customer Service Archives - Page 6 of 8 - John Spence

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Category: Customer Service

Book Reviews, Customer Service, John's Rants, Strategy, Winning Culture

Customer Service: It Will Save Or Kill Your Business

About a week ago I got an e-mail from an author I’ve never heard ...

Business Excellence, Career Success, Customer Service, John's Rants, Leadership, Life Success

Success Quotes: 51 Ways Ordinary People Reached World-Class

I recently came across this extremely powerful list of success quotes by Robin Sharma, ...

Business Excellence, Customer Service, Strategy

What Do You Worry About?

A few days ago I was talking to one of my clients, a brilliant ...

Customer Service, Employee Engagement, High Performance Teams, Leadership

What Do You Expect?

During the past several months I have delivered numerous workshops and speeches for clients ...

Branding / Advertising, Business Excellence, Customer Service, John's Rants, Strategy

The Secret to Owning Your Market

I have some very strong beliefs about what it takes to run a highly ...

Branding / Advertising, Business Excellence, Customer Service, Strategy

How to Win in a Local Market

A few weeks ago a good friend of mine that is starting up a ...