Accountability, Business Excellence, Career Success, Customer Service, Employee Engagement, John's Rants, Winning Culture Doing Your JobLet me help you understand something… doing your job gets you NO extra credit ... Read More
Accountability, Business Excellence, Employee Engagement, High Performance Teams, Winning Culture Delivering Business ExcellenceI recently stayed in the best Best Western in the world. I was in ... Read More
Business Excellence, Customer Service, Employee Engagement, John's Rants, Leadership, Strategy, Winning Culture Five Fundamentals of Business SuccessI just taught a series of business success seminars to about 300 entrepreneurs in ... Read More
Business Excellence, Employee Engagement, High Performance Teams, Winning Culture The Three Archetypes of Business CultureRecently a colleague sent me a copy of “The HOW Report: A Global, Empirical ... Read More
Customer Service, Employee Engagement, John's Rants, Winning Culture Ten Business Success IdeasAs I sit here in the lobby of the Marriott in downtown Vancouver, I ... Read More
Customer Service, Employee Engagement, High Performance Teams, Leadership What Do You Expect?During the past several months I have delivered numerous workshops and speeches for clients ... Read More
