Business Excellence, Customer Service, Strategy

What Do You Worry About?

A few days ago I was talking to one of my clients, a brilliant ...

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Business Excellence, Customer Service, High Performance Teams, Leadership, Strategy

Creating MORE Accountability

I have just returned from presenting a workshop at the Apple Specialist Marketing Conference ...

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Business Excellence, Career Success, Customer Service, High Performance Teams, John's Rants, Leadership, Strategy

What I Learned at the Global Institute for Leadership Development

I have just returned from spending a week in Palm Springs, where I attended ...

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