Business Excellence, Customer Service, High Performance Teams, Strategy, Winning Culture

The Six Fundamentals of Business Success

This evening I’m giving a speech to 350 CEOs of small to medium-size businesses ...

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Business Excellence, Customer Service, Winning Culture

How To Achieve Customer Service Success

I think pretty much every business understands that giving great customer service is important. ...

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Business Excellence, Career Success, Sales Success

To Win in Sales: Be Greedy

This is an excerpt from a new book I am working on about how ...

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Business Excellence, Customer Service, John's Rants, Life Success

Say Thank You!!

I spend a lot of time in hotels and airports. Often when I see ...

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Business Excellence, Career Success, Innovation & Creativity, John's Rants, Life Success

You Ask – I Answer!

I recently did a podcast interview with John Lee Dumas of Entrepreneur On Fire ...

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