Business Excellence

How To Handle Lazy Employees

Last week I posted a blog that got a lot of comments, it was ...

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Business Excellence, Decision Making, John's Rants, Leadership

20 Questions To Make Better Business Decisions

Years ago I attended a class on Precision Questioning and Precision Answering, it was ...

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Accountability, Business Excellence, Career Success, Customer Service, Employee Engagement, John's Rants, Winning Culture

Doing Your Job

Let me help you understand something… doing your job gets you NO extra credit ...

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Career Success, John's Rants, Life Success

How Do You Become World-class?

Because I teach business excellence for living and have won a few “Thought Leader” ...

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Customer Service, Innovation & Creativity, John's Rants, Sales Success, Strategy

How To Get More Customers

Recently I’ve had several friends who own small businesses ask me how to get ...

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