Let me help you understand something… doing your job gets you NO extra credit at all. Showing
November 18, 2015
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July 24, 2015
How To Get More Customers
Recently I’ve had several friends who own small businesses ask me how to get more customers. Since
May 8, 2015
Delivering Business Excellence
I recently stayed in the best Best Western in the world. I was in Hamilton Canada to
June 17, 2014
Ten Business Success Ideas
As I sit here in the lobby of the Marriott in downtown Vancouver, I am reflecting on
September 22, 2013
Customer Service: It Will Save Or Kill Your Business
About a week ago I got an e-mail from an author I’ve never heard of, Kirt Manecke,
April 16, 2012
Why I Don’t Follow/Tweet/Like You Anymore
People often ask me why I do not post a blog every day – or at least
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