Recently I’ve had several friends who own small businesses ask me how to get more customers. Since
July 24, 2015
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May 8, 2015
Delivering Business Excellence
I recently stayed in the best Best Western in the world. I was in Hamilton Canada to
June 17, 2014
Ten Business Success Ideas
As I sit here in the lobby of the Marriott in downtown Vancouver, I am reflecting on
September 22, 2013
Customer Service: It Will Save Or Kill Your Business
About a week ago I got an e-mail from an author I’ve never heard of, Kirt Manecke,
April 16, 2012
Why I Don’t Follow/Tweet/Like You Anymore
People often ask me why I do not post a blog every day – or at least
February 2, 2012
What Do You Expect?
During the past several months I have delivered numerous workshops and speeches for clients who were all
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