Business Excellence, Customer Service, Strategy What Do You Worry About?A few days ago I was talking to one of my clients, a brilliant ... Read More
Customer Service, Employee Engagement, High Performance Teams, Leadership What Do You Expect?During the past several months I have delivered numerous workshops and speeches for clients ... Read More
Book Reviews, Branding / Advertising, Business Excellence, Customer Service, John's Rants A Universal Master Key to Business SuccessIn one of the greatest self-help books ever written, Napoleon Hill’s “Think and Grow ... Read More
Branding / Advertising, Customer Service, John's Rants, Strategy Would You Like To Double Your Profits?I have just returned from two days of facilitating a strategic planning retreat for ... Read More
