Business Excellence, John's Rants

Some Ideas on Creativity and Failure

Last week, I got an e-mail from one of my most treasured friends and ...

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Business Excellence, Career Success, Customer Service, High Performance Teams, John's Rants, Leadership, Strategy

What I Learned at the Global Institute for Leadership Development

I have just returned from spending a week in Palm Springs, where I attended ...

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Business Excellence, Customer Service, John's Rants

Does Your Company Get It?

I have just gotten off the phone with one of my favorite clients in ...

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Business Excellence, John's Rants, Strategy

How to Run an Effective Strategic Planning Retreat

A very close friend asked me to facilitate his organization’s upcoming strategic planning retreat, ...

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Business Excellence, High Performance Teams, Leadership, Strategy

Strategic Execution Planning – the Key to Your Success!

I was recently invited to return to the University of Pennsylvania’s Wharton School of ...

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