When I think about the key things that the people in an organization look for from their
October 28, 2013
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September 22, 2013
Customer Service: It Will Save Or Kill Your Business
About a week ago I got an e-mail from an author I’ve never heard of, Kirt Manecke,
March 1, 2012
The Slight Edge
January 15, 2012
The Secret to Owning Your Market
I have some very strong beliefs about what it takes to run a highly successful business and
September 19, 2011
How to Win in a Local Market
A few weeks ago a good friend of mine that is starting up a new professional services
June 9, 2011
Would You Like To Double Your Profits?
I have just returned from two days of facilitating a strategic planning retreat for the board of
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