Business Excellence, High Performance Teams, John's Rants, Leadership, Strategy

Some BIG Ideas on Strategy

This video is an overview of some of the most important ideas I’ve ever ...

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Accountability, Business Excellence, Decision Making, High Performance Teams, John's Rants, Leadership, Strategy, Winning Culture

Let’s Talk About Vision

In 23 years serving as a management advisor to companies of every size, all ...

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Business Excellence, Career Success, Sales Success, Trust

How To “Win” In Sales

  This is one of the biggest “aha moments” I ever had when learning ...

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Accountability, Business Excellence, Customer Service, John's Rants

For Your Convenience

Whenever you see the phrase, “For your convenience,” you know it’s going to be ...

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Business Excellence, Customer Service, Winning Culture

How To Achieve Customer Service Success

I think pretty much every business understands that giving great customer service is important. ...

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