Business Excellence, Career Success, Communication, Leadership, Life Success

22 Actionable Insights for Delivering a World-Class Training Session

I recently conducted a full-day workshop on business excellence for the executive team of ...

 Read More

Book Reviews, Customer Service, John's Rants, Strategy, Winning Culture

Customer Service: It Will Save Or Kill Your Business

About a week ago I got an e-mail from an author I’ve never heard ...

 Read More

Career Success, Leadership

The Value of Power Mentors

In the past year I have been asked by three Fortune 100 companies to ...

 Read More