Customer Service, Innovation & Creativity, John's Rants, Sales Success, Strategy

How To Get More Customers

Recently I’ve had several friends who own small businesses ask me how to get ...

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Accountability, Business Excellence, Employee Engagement, High Performance Teams, Winning Culture

Delivering Business Excellence

I recently stayed in the best Best Western in the world. I was in ...

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Accountability, Book Reviews, Business Excellence, Career Success, John's Rants, Life Success

The Three Keys to Success in Life and Career

Years ago I stumbled across a book called True Success by an author named ...

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Career Success, John's Rants, Mentoring

Advice On How To Ace a Job Interview

I just received this email from a good friend asking for my best advice ...

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Book Reviews, Customer Service, John's Rants, Strategy, Winning Culture

Customer Service: It Will Save Or Kill Your Business

About a week ago I got an e-mail from an author I’ve never heard ...

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