Business Excellence, Career Success, Communication, Customer Service, John's Rants, Life Success

The Waiter Who Wouldn’t Write It Down

This morning I went out for breakfast. My order was simple: two eggs over ...

 Read More

Business Excellence, Career Success, John's Rants, Leadership, Life Success, Strategy

Strategic Thinking vs. Strategic Planning: Why the Distinction Matters

This week I was facilitating a strategy meeting where the group wrestled with an ...

 Read More

Adaptability, Business Excellence, Career Success, John's Rants, Leadership, Life Success

How AI is Reshaping Companies

Last week I facilitated a board meeting where two outside experts were invited to ...

 Read More

Business Excellence, Career Success, Communication, Culture, Innovation & Creativity, Life Success

Build a Stronger Business in One Hour

After decades of working with companies around the world, I’ve come to see that ...

 Read More

Business Excellence, Career Success, Leadership, Life Success, Strategy

The Most Common Strategy Mistakes Leaders Make

I’ve worked with hundreds of mid-sized companies over the years, and I can tell ...

 Read More