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  • Tag: Strategy

John's Rants, Leadership, Winning Culture

The Two MOST Important Leadership Imperatives

When I think about the key things that the people in an organization look ...

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Book Reviews, Customer Service, John's Rants, Strategy, Winning Culture

Customer Service: It Will Save Or Kill Your Business

About a week ago I got an e-mail from an author I’ve never heard ...

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Book Reviews, Career Success, John's Rants, Life Success

The Slight Edge

...

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Branding / Advertising, Business Excellence, Customer Service, John's Rants, Strategy

The Secret to Owning Your Market

I have some very strong beliefs about what it takes to run a highly ...

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Branding / Advertising, Business Excellence, Customer Service, Strategy

How to Win in a Local Market

A few weeks ago a good friend of mine that is starting up a ...

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Branding / Advertising, Customer Service, John's Rants, Strategy

Would You Like To Double Your Profits?

I have just returned from two days of facilitating a strategic planning retreat for ...

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